How we charge
Two fees. One guarantee. Nothing per user.
- What will be running
- A written proposal: what will run, by when, what it saves, what it costs
- By when
- Within five working days of the plant visit
- What it saves
- If the agreed saving is not met in 90 days, we keep working at no charge for up to 90 more days until it is
Fee 1 · Implementation
One-time. Paid upfront.
Covers the plant visit, the scoping, the build, the training at your site, and getting each agent to live. Quoted per agent or per package in the proposal. It does not change unless you change the scope, and a scope change is a one-page addendum, not a surprise invoice.
- Plant visit and scoping report
- Agents built and connected to Tally, Excel, registers, WhatsApp, meters
- Training at the plant, in the team's language
- Go-live, with the first 30 days of corrections included
Fee 2 · Maintenance
Monthly. Like software, because it is.
Covers running the agents, watching them, fixing them when a source changes, and the weekly brief every Monday. This is the fee that makes us responsible for what is running, not only for what was delivered.
- Monitoring and fixes, including when Tally is upgraded or a register changes
- The weekly brief: what is running, what it did, what we need
- Hosting, backups, access control
- One review a quarter with you, on site
What is never charged
Per-user licences
Twenty reps or two hundred, the fee is for the agents, not for the people who read their output.
Change requests inside scope
If the brief needs a column moved or a threshold changed, that is maintenance. We do not invoice for it.
Travel to the plant
Visits in the first 90 days and the quarterly review are in the fee. We come to you; that is the service.
The guarantee
The saving is agreed in writing before we build.
Hours removed, loss percentage, freight per tonne-kilometre, days to close, verified visits: one number for the first agent, how it is measured, and the date. If it is not met in 90 days from go-live, we keep working at no charge for up to 90 more days until it is. It is in the proposal and in the contract.
How the first 30 days are billed
- Day 1, the visit. No charge. If we are not the right people we tell you, and who is.
- Day 5, the proposal. One page. You sign it or you do not.
- On signing. Implementation fee invoiced. Work starts the same week.
- On go-live. Maintenance fee starts, monthly in advance, from the day the first agent is listed as running on your weekly brief.
Questions about fees
Why no prices on the page?
Because the fee depends on what we find at the plant: how many sources, how many people, how much of it is on paper. We quote in writing within five days of the visit, and the quote does not change unless the scope does.
Is the maintenance fee optional?
No. Agents need watching, sources change, Tally gets upgraded, a supervisor leaves. The maintenance fee is what keeps the weekly brief honest. If you stop it, the agents keep running but nobody is responsible for them, and we say so in the contract.
What if the saving is not met?
We keep working at no charge for up to 90 more days until it is. The number for the first agent, the measurement and the date are in the proposal you signed, so there is nothing to argue about later.
Do you take a share of savings?
No. A share of savings makes us argue about the measurement. A fixed fee and a guarantee makes us argue about nothing.
Can we start with one agent?
That is how everyone starts. The first agent is usually the daily brief, because it proves the data can be read and shows you what is actually happening. The next ones are scoped from what it reveals.
Tell us where the money leaks.
Tell us where the money leaks. A 30-minute call: we ask about the business, you ask about us. If AgentJi is not the right answer we will say so and tell you who is.